Privacy Policy

Last Updated: December 26, 2025

1. Introduction

Welcome to SuitePop! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using SuitePop, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

Information that identifies you as an individual, such as:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment processors)
  • Zip code for service availability

Usage Information

Information about how you use our website and services, including:

  • Pages visited and links clicked
  • Booking and rental history
  • Search queries and preferences
  • Device information and IP address
  • Browser type and operating system

Communication Data

Information from your communications with us, including customer service inquiries, feedback, and survey responses.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and bookings
  • Communicate with you about your orders, deliveries, and account
  • Send promotional emails and updates (with your consent)
  • Improve our website, products, and services
  • Personalize your experience and provide tailored recommendations
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Analyze usage patterns and optimize our services
  • Notify you about our launch and new features

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who help us operate our business, such as:

  • Payment processors (Stripe, PayPal, etc.)
  • Delivery and logistics partners
  • Email service providers
  • Analytics services (Google Analytics, Amplitude, etc.)
  • Cloud hosting providers

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device.

We use cookies for:

  • Essential website functionality
  • Remembering your preferences and settings
  • Analytics and performance monitoring
  • Marketing and advertising

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing emails by clicking the unsubscribe link in any email
  • Data Portability: Request a copy of your data in a portable format
  • Object: Object to certain processing of your information

To exercise these rights, please contact us at contact@info.suitepoplv.com. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and share
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

We do not sell your personal information as defined by the CCPA.

12. International Users

Our services are operated in the United States. If you are located outside the U.S., please be aware that information we collect will be transferred to and processed in the United States. By using our services, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Policy | SuitePop